Hotel Management

Every stay, from booking to checkout.

Reservations, front desk, housekeeping and billing in one system — with restaurant and bar charges flowing straight onto the guest’s bill when you use our POS.

ReservationRES-5120
Perera, A. + 1Deluxe room · 3 nights
Confirmed
ArrivalFri 14:00
Today
Room204 · Housekeeping ready
Clean
Occupancy tonight41 of 56 rooms
COVERAGEBooking → Checkout
ROOMSTypes, rates & status
BILLINGOne folio per stay
POSCharges post to the room
THE PROCESS

Every guest touchpoint, in one system

From the first booking to the final bill, nothing is re-keyed.

01 · Reservations & rates

Bookings that match your availability

Manage room types, rates and seasons, take reservations and see availability on one calendar.

  • Room types, rate plans and seasonal pricing
  • Availability calendar with drag-to-move bookings
  • Group bookings and holds
  • Guest profiles with stay history
  • Booking confirmations ready to send
AvailabilityThis week
Mon–Wed78% occupied
Thu–Sat94% occupied
Sunday52% occupied
02 · Front desk

Fast check-in, fewer queues

Check guests in and out, assign rooms and keep the arrivals and departures lists in front of the desk all day.

  • Arrivals and departures lists
  • Room assignment and room moves
  • Guest registration details captured once
  • Early and late checkout handling
  • In-house guest list with notes
Today at the deskFront desk
ArrivalsRooms ready 9 of 12
12Open
DeparturesFolios settled 7 of 8
8Pending
In houseGuests
97
03 · Housekeeping

Clean rooms, known in real time

Show which rooms are dirty, cleaned, inspected or out of order, and tell the desk the moment a room is ready.

  • Room status board: clean, dirty, inspected, blocked
  • Task lists per housekeeper
  • Maintenance issues logged against rooms
  • Ready-room alerts to the front desk
  • Lost and found records
Room statusFloor 2
201Checkout done
Dirty
202Cleaned
Inspect
203Inspected
Ready
204Maintenance
Blocked
04 · Billing & folios

One bill per stay, nothing missed

Every room charge, extra and payment lands on a single guest folio, so checkout is a summary rather than a hunt for receipts.

  • Room charges posted automatically each night
  • Extras, taxes and service charges on the same folio
  • Split bills and advance payments
  • Payments in full or part with receipts
  • Restaurant, bar and spa charges from POS posted to the room
Guest folioRES-5120
Room · 3 nightsDeluxe
54,000
Restaurant (POS)Posted to room
9,800Posted
Balance dueAt checkout
63,800Open
WORKS WITH POS

Restaurant, bar and spa sales, straight onto the room.

Use our POS in your outlets and let every sale reach the right place — a guest’s folio, or a cash or card settlement — without anyone re-keying it.

  • Charge to room from any outlet
  • Outlet sales included in daily reporting
  • Cash, card and room-charge payments in one till
  • One set of items and prices across outlets
ALSO INCLUDED

Everything around the process

The parts that make it usable day to day, and defensible at year end.

Payments & deposits

Take deposits and settlements against reservations and folios.

Roles & permissions

Control what front desk, housekeeping and managers can do.

Branded documents

Confirmations, folios and receipts in your own layout.

Dashboards & reporting

Occupancy, revenue and arrivals scoped to each role.

Integration

Connect booking channels and accounting systems — ask us what is supported.

Multi-property

Run more than one property under a single organisation.

COMMON QUESTIONS

Before you ask

Can restaurant and bar sales go onto the room bill?

Yes. When you use our POS, outlet sales can be posted to the guest’s room folio.

Can we manage more than one property?

Yes. Properties can sit under one organisation with users and rooms scoped to each.

Can we set seasonal and group rates?

Rate plans, seasons and group bookings can be set up to match how you price.

Do you connect to online booking channels?

Tell us which channels you use and we will confirm what can be connected.

How long does implementation take?

It depends on property size and modules. We will give a realistic plan after a short conversation.

See it running on your own property.

We will walk through a booking, a check-in, a housekeeping update and a checkout with a POS charge on the folio.